NL
These general conditions apply to every offer and agreement between Kitesurfspot and an opposing party to which Kitesurfspot has declared these conditions applicable, to the extent that these conditions have not been expressly deviated from by the parties.
Kitesurfspot is located in Scheveningen and registered with the KVK under the following name:
Kitesurfspot
Stevinstraat 129
2587 ED Scheveningen
Chamber of Commerce number: 82255415
VAT number: NL862396876B01
Contact via: info@kitesurfspot.nl
In these general conditions, the following terms are defined as follows:
a.) Client: All companies, consumers and participants who use the services of Kitesurfspot.
b.) Organizer: Kitesurfspot, which offers packages, activities and/or services in execution of the company.
c.) Activities: All services, programs, events and activities organized by Kitesurfspot. These services and/or activities can include offering kitesurfing lessons in recreational form to individuals, groups, companies, etc.
d.) Representative: The person who acts on behalf of the organizer. (For example, a trainer, instructor or supervisor)
e.) Supplier: The person, not being the client, who provides goods, services or other performances that can be valued in money to Kitesurfspot.
f.) Other Party: both Client, Participant and Supplier.
3.1. All offers are non-binding unless the offer specifies a deadline for acceptance. Quotations made by the Organizer are without obligation and are valid for 20 days, unless otherwise indicated. User is only bound to the offers if the acceptance thereof is confirmed in writing by the Client within 20 days or it can be deduced from actions of Organizer that there is an agreement.
3.2. The prices in the said offers and quotations include sales tax and other government levies, as well as any costs to be incurred in connection with the agreement, including mileage and transport costs, unless otherwise indicated;
3.3. A compound quotation does not oblige Organizer to perform part of the assignment at a corresponding part of the quoted price. Offers or quotations do not automatically apply to future assignments.
4.1. Organizer shall perform the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
4.2. Organizer has the right to have certain (partial) activities performed by third parties.
4.3. The Client will ensure that all information which Organiser indicates is necessary or which the Client should reasonably understand is necessary for the execution of the agreement will be provided to Organiser in good time. This includes the personal circumstances of those participating in the activity (in particular relevant medical and conditional details, alcohol and/or drug use, etc.). All course participants must be in good health. Any physical complaints that are relevant to the sport should be reported immediately to Kitesurfspot. Kitesurfspot is not liable for the aggravation of any injuries caused before the course. Based on the information provided by the Client to Organizer, Organizer is at all times entitled to exclude participation by Client or any of its participants. Insofar as necessary the agreement for that part will then be dissolved, without any right of the Client to compensation.
5.1. If during the implementation of the agreement it becomes apparent that an intended activity cannot take place due to weather conditions or other circumstances in the judgment of Organizer, then Organizer is entitled to substitute another activity for it without this being a reason for the Client to (partially) cancel the agreement and (partially) refund amounts paid or compensate for damages.
5.2. If the parties agree that the Agreement will be amended or supplemented, the time and duration of the Activity/Arrangement may be affected as a result. Organizer will inform the Client of this as soon as possible. If the change or supplement to the agreement has financial consequences, Organizer will inform the Client in advance. If a fixed fee is agreed upon, Organizer will indicate to what extent the change or supplement to the agreement will result in an increase of this fee.
5.3. Notwithstanding the previous paragraph, Organizer will not be able to charge additional costs if the change or addition is the result of circumstances attributable to Organizer.
5.4. CANCELLATION OF ACTIVITY If an agreement/ a booked kitesurfing lesson is cancelled by the participant, costs will be charged here. First, the administration fee of €25 for processing the booking (google, website, phone, email, booking system). On top of this, in some cases there are additional cancellation fees, which are, if they are: a. from 8 to 14 days before the start: 25% of the package price b. within 7 days (including) before the start: 50% of the package price c. within 48 hours before the start or later: 100% of the package price This also applies if a participant does not attend without cancellation.
5.5.a. CHANGE TO ACTIVITY In case the Client changes (i.e. does not cancel) an agreed Activity/Arrangement more than 48 hours prior to the Activity/Arrangement, the full (100%) amount may be used by the Client for a new Activity/Arrangement during the validity of the booking, or transferred to friends/family of the Client. b. Unless otherwise agreed, cancellation or change by the Client less than 48 hours prior to the scheduled Activity/Arrangement is not possible so that the Client is then obliged to pay the full agreed amount to Organizer at the first request of Organizer.
5.6. Cancellation by the Organiser will not render the Organiser liable to pay damages to the Client in any way whatsoever. As soon as the Organizer becomes aware that the planned and agreed Activity/Arrangement cannot take place or cannot take place in part, the Organizer is obliged to inform the Client immediately (whether or not accompanied by an alternative offer).
5.7 Practical Examples Kitesurfspot and its representatives are authorized to cancel the Activity (kitesurfing lesson) at any time for safety and quality reasons. After cancellation of the Activity, a new date will be found in consultation with Client and Organizer + Representative for a full part of the Activity.
Example 1: Every day Kitesurfspot has a standard decision whether the kitesurfing lessons of the next day will take place or not based on weather forecasts, temperatures, wind charts, etc. As a rule, for quality and safety reasons, we assume that kitesurfing lessons will take place between 10 - 30 knots depending on the individual lesson goal of the student and weight. Should the lessons not take place then Kitesurfspot will let you know prior to the activity by e-mail, sms or phone.
Conclusion: a full lesson can be rescheduled thereafter by the student at no additional cost
Example 2: During a kitesurfing lesson, wind and weather forecasts may differ from reality. Kitesurfspot always strives to schedule the entire time period allotted for a kitesurfing lesson as qualitatively as possible. Kitesurfspot and its representatives (instructors) are authorized to cancel activities at any time for safety and quality reasons. Due to the high dependence on natural elements, it sometimes happens that half a lesson is filled instead of a full one. As a solution Kitesurfspot.nl Kitesurfschool offers the remaining lesson time so in the above case half the value of the taken kitesurfing lesson back as "credits" in the profile of the student. Conclusion: So there is a financial compensation for the not completed time period "half the lesson" returned. Depending on the amount of this compensation, the student can "upgrade" to another lesson (from group lesson -> duo lesson) or schedule a completely new lesson at no extra cost. Kitesurfspot does not facilitate half lessons, therefore it is only possible to schedule a full lesson. See below a calculation example: Jaap books a 3 day duo kitesurfing course for €360,- and pays directly online. The first kitesurfing lesson goes smoothly, Jaap is in the mood and has a taste for it. Unfortunately the evening before his second kitesurfing lesson Jaap receives an e-mail from Kitesurfspot.nl that there is no wind the next day -> Jaap grabs his mobile phone, logs in to his individual profile and can immediately schedule the cancelled lesson on another date and continues the lesson at another time. Jaap has the time of his life in his 2nd lesson and has just made his first meters on the board! During the third kitesurfing lesson, Jaap is enjoying sailing back and forth until his instructor takes over the kite, lowers it and cancels the lesson. A sudden thunderstorm comes over that lasts 1.5 hours - hey too bad just half of Jaap's lesson. Jaap sits together with one of the instructors of Kitesurfspot.nl and he gets half of his last lesson (€360/3 lessons = €120 per lesson) so €60 refunded in the form of credits on his account. Jaap actually already wanted to buy a private lesson worth €180 after his 3rd lesson to finish the course. Instead of €180, Jaap now pays (180-60 credit) €120 for his last private lesson.
6.1. The Client who books the Activity/Arrangement is jointly and severally liable for all others he signs up.
6.2. In case the number of persons for which the Client booked an Activity/Arrangement was changed less than 48 hours before the start of the scheduled Activity/Arrangement, then the rules of article 5.4.b are in force. If the change/cancellation occurs more than 48 hours before the start of the Activity/Arrangement then the rules of Article 5.4.a are in force.
7.1. By signing the agreement, the Client (and the persons participating on behalf of the Client) declare to have taken note of the possible difficulty, gravity and risks of the activities in which they are participating. The Principal/participating person(s) must be able to participate in the activities in terms of health and fitness without endangering himself/herself or others.
8.1. Client is obliged (including persons participating on behalf of Client) to follow all instructions of Organizer during the execution of the agreement. If such instructions are not followed, the Organizer may decide at any time to terminate the implementation of the agreement without this giving the Client any right to restitution of amounts paid or compensation for damages.
8.2. If during the activity the Client (or the persons participating on behalf of the Client) is found to be physically or mentally defective, guilty of misconduct or otherwise causing or likely to cause a nuisance or inconvenience, the Client/participating person(s) may be excluded from further participation. Any costs resulting from this shall be borne by the Principal.
9.1. Individual Client must pay the total amount prior to the Activity/Arrangement in accordance with the standard applicable amounts or as stipulated in any quotation.
9.2. If the Client fails to make payment in accordance with the provisions of these General Terms and Conditions, the Client will be in default by operation of law without a reminder or notice of default being required. Organizer will then be free to cancel the Activity/Arrangement without being liable for damages in any way.
9.3. Once the Client is in default, in addition to the total agreed amount, the Client shall also be required to pay 1% interest per month as well as any 15% extrajudicial collection costs with a minimum of €150.00.
10.1. Organizer is not liable for damages, of any kind, because Organizer has relied on incorrect or incomplete information provided by the Client, unless such incorrectness or incompleteness should have been known to Organizer.
10.2. The Client indemnifies the Organizer against any claims by third parties (including the persons participating on behalf of the Client), who suffer damage in connection with the execution of the agreement and which is attributable to the Client (including as a result of non-compliance with the obligation to provide information by the Client and its participants as described in this provision).
10.3. Costs arising from damage and/or destruction caused by the Client will be paid by the Client.
11.1. Participation in Activity/Arrangement is at the risk of the Client
11.2. If Organizer should be liable for damages suffered by the Client as a result of the implementation of the agreement, liability will be limited to a maximum of the amount charged and paid to the Client in connection with the implementation of the agreement or the total to be paid in this regard by Organizer's insurance company.
11.3. Negligence on the part of the Client (for example, failure to comply with instructions from Organizer), failure to comply with the agreement in any other way, or failure to comply correctly or in a timely manner, or incompleteness on the part of the Client regarding information of which the Client should reasonably understand or should have understood that it should have informed Organizer prior to the execution of the agreement, excludes any form of liability on the part of Organizer.
11.4. Organizer cannot be held or held liable in any way by Client (including persons participating on behalf of Client) for damage to or loss of personal items.
11.5. The Organizer is not liable for damage resulting from: a. circumstances attributable to the participant and/or client, such as not having an inadequate health or condition, inadequate personal equipment, acting or not acting correctly, overestimating one's own abilities or ignoring instructions; b. consciously or unconsciously classifying a participant in the wrong category and/or if the participant does not comply with one or more safety regulations and/or his or her condition was not sufficient to practice the activity in question; c. actions and influences of third parties not directly involved in the implementation of the agreement; circumstances that cannot be attributed to the Organizer's fault that under Dutch law or socially accepted standards cannot reasonably be attributed to the Organizer.
11.6. The Client is expected to have appropriate accident, travel and cancellation insurance.
12.1. If the Client wishes to lodge a complaint with Organizer as a result of the execution of the agreement, the Client must notify Organizer in writing within 14 working days of the execution of the activity/arrangement.
13.1. When the Organizer processes personal data during the performance of the Agreement, the Organizer shall process the personal data in a proper and careful manner and comply with the legal requirements that follow from the General Data Protection Regulation.
13.2. The Organizer processes the following personal data: a. First and last name b. Date of birth c. Phone number d. Email address e. Other personal data that you actively provide for example by creating a profile, in correspondence or by telephone
13.3. The organizer processes the following special personal data: a. Health b. Data of persons under 16 years of age. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@Kitesurfspot.nlkitesurfschool.nl and we will delete this information.
13.4. The Organizer uses personal information only for identification of the Client during a booking or registration, to contact about a booking and to keep informed about the activity. Personal information will not be used for commercial purposes and will not be provided to third parties.
13.5. The emails sent by the Organizer will be sent via Mandrill. The moment the Client provides us with its email address, that email address and first name are automatically stored in the list provided for that purpose at Mandrill.
13.6. The Client's shared personal data will be retained by the Organizer for a longer period of time, but never longer than necessary for the performance of activities, unless the Organizer is required by law to retain the data for a longer period of time. Retention period (categories by item). Asking permission if clients want their account to remain after completing classes.
13.7.1. After providing personal data, the Client has the right to: a. inspection b. rectification c. erasure of data d. transfer e. objection
13.7.2. If the Client has the impression that his data is not being kept properly, there are indications of misuse or wishes to exercise the above rights please contact info@Kitesurfspot.nl.
13.8. The Client is never obliged to leave data with the Organizer. However, if the Organizer does not have access to the minimum required data, it cannot offer its service to the Client, at least not completely.
13.9. The Client's data will be stored by the Organizer on a secure site. This is to prevent loss, abuse, unauthorized access, unwanted disclosure and unauthorized modification. This site is equipped with an SSL certificate.
13.10. If there is a data breach in the personal data kept by the Organizer they will at all times report this to the Personal Data Authority. Article 14 Additional (responsibilities & validity) 1. Students are responsible for bringing their own water shoes. 2. It is mandatory to wear underwear, swim trunks or bikini in suits rented at Kitesurfspot for hygiene reasons. 3. Packages are comparatively cheaper than single lessons. The condition for taking a lesson package is that payment is made before the first lesson starts.
4 Validity of lessons 4.1.1 The lesson packages are valid for 365 days from the booking of the first lesson of the package taking into account the opening dates of Kitesurfspot: from April 1 to the end of October (variable date due to beach dismantling works).
4.1.2 Lesson packages are not ever redeemable for cash. Only against a kitesurfing lesson.
4.1.3 The learning packages are registered to your name. However it is possible to hand over credits as gifts to family/friends/acquaintances etc.
4.2 The above conditions will continue to apply even if you have not been able to complete the lessons within the specified time frame due to unsuitable weather conditions. Kitesurfspot reasonably deems that 365 days (taking into account opening dates & weather dependencies) is a sufficient time period for the Client to schedule a number of lessons.
1. Course participants are responsible for bringing their own water shoes.
2. It is mandatory to wear underwear, swim trunks or bikini in suits rented from Kitesurfspot for hygiene reasons.
3. Our not sailed = free lesson (for 5 lesson package) guarantee applies within reason. If you are not satisfied after your kitesurfing lesson you have 24 hours to report this in writing, including email.
3.1 If you have not sailed, you can only get 1 lesson back. So if you took a 5 lesson package and you are not satisfied with the lesson, you will only get 1 lesson back. Otherwise you should have indicated earlier that you are not satisfied.
4. Packages are comparatively cheaper than single lessons. The condition for buying a course package is that payment is made before the first lesson starts.
4.1.1 The course packages are valid for 1 year after purchase of the course package. This is listed in your online account.
4.1.2 Lesson packages are not redeemable for cash. Only against a kitesurfing lesson.
4.1.3 Lesson packages are in your name. Only that person can use the kitesurfing lessons.
1. Spring discounted courses can only be used in April and May of the current season
2. Lessons from the spring deal not used in April or May can be used in high season at an additional rate of €35 per lesson (price changes reserved)
3. The above conditions continue to apply even if you were unable to complete classes in April and May due to unsuitable weather conditions
4. Special offers cannot be combined with each other.
Thank you for reading these fine print (Terms and Conditions).
These general terms and conditions apply to every offer and agreement between Kitesurfspot and a counterparty to which Kitesurfspot has declared these terms and conditions applicable, insofar as the parties have not expressly deviated from these terms and conditions.
Kitesurf spot is located in Scheveningen and registered with the Chamber of Commerce under the following name:
kitesurf spot
Stevinstraat 129
2587 ED Scheveningen
Chamber of Commerce number: 82255415
VAT number: NL862396876B01
Contact via: info@kitesurfspot.nl
In these general terms and conditions the following is understood by:
a.) Client: All companies, consumers and participants who use the services of Kitesurfspot.
b.) Organizer: Kitesurfspot, which offers arrangements, activities and/or services in implementation of the company.
c.) Activities: All services, programs, events and activities that are organized by Kitesurfspot. These services and/or activities may consist of offering kitesurfing lessons in recreational form to individuals, groups, companies, etc.
d.) Representative: The person acting on behalf of the organizer. (For example a trainer, instructor or supervisor)
e.) Supplier: The person, not being the client, who supplies Kitesurfspot with goods, services or other performance that can be valued in money.
f.) Other party: client, participant and supplier.
3.1. All offers are without obligation, unless a term for acceptance is stated in the offer. The offers made by the Organizer are without obligation and are valid for 20 days, unless indicated otherwise. The User is only bound by the quotations if the acceptance thereof is confirmed in writing by the Client within 20 days or if it can be deduced from the actions of the Organizer that there is an agreement.
3.2. The prices in the said offers and quotations include turnover tax and other government levies, as well as any costs to be incurred in the context of the agreement, including mileage and transport costs, unless indicated otherwise;
3.3. A composite quotation does not oblige the Organizer to perform part of the assignment for a corresponding part of the stated price. Offers or quotations do not automatically apply to future assignments.
4.1. The Organizer will execute the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
4.2. Organizer has the right to have certain (partial) activities performed by third parties.
4.3. The Client shall ensure that all information, which the Organizer indicates is necessary or which the Client should reasonably understand to be necessary for the execution of the agreement, is provided to the Organizer in a timely manner. This also includes the personal circumstances of the person who participates in the activity (in particular relevant medical and conditional details, alcohol and/or drug use, etc.). All course participants must be in good health. Any physical complaints that are important when practicing a sport must therefore be reported immediately to Kitesurfspot. Kitesurfspot is not liable for aggravating any injury that has already been caused before the course. On the basis of the information provided by the Client to the Organizer, the Organizer is at all times entitled to exclude participation by the Client or persons forming part of it. Insofar as necessary, the agreement for that part will then be dissolved, without any right of the Client to compensation arising.
5.1. If during the execution of the agreement it appears that an intended activity cannot take place due to weather or other circumstances in the opinion of the Organizer, the Organizer is entitled to substitute another activity without this being a reason for the Client to (partially ) cancellation of the agreement and (partial) refund of amounts paid or compensation for damage.
5.2. If the parties agree that the agreement will be amended or supplemented, the time and duration of the Activity/Arrangement may be affected as a result. The Organizer will inform the Client of this as soon as possible. If the amendment or addition to the agreement has financial consequences, the Organizer will inform the Client about this in advance. If a fixed fee has been agreed, the Organizer will indicate to what extent the amendment or supplement to the agreement will result in this fee being exceeded.
5.3. Contrary to the previous paragraph, the Organizer will not be able to charge additional costs if the change or addition is the result of circumstances that can be attributed to the Organizer.
5.4. CANCELLATION OF ACTIVITY If an agreement / a booked kitesurfing lesson is canceled by the participant, costs will be charged. Firstly, the administration costs of €25 for processing the booking (google, website, telephone, e-mail, booking system). In some cases there are additional cancellation costs on top of this, if they are: a. from 8 to 14 days before the start: 25% of the package price b. within 7 days (inclusive) before the start: 50% of the package price c. within 48 hours before the start or later: 100% of the package price. This also applies if a participant is not present without cancellation.
5.5.a. CHANGE TO ACTIVITY In the event that the Client changes (i.e. does not cancel) an agreed Activity/Arrangement more than 48 hours prior to the Activity/Arrangement, the amount can be used in its entirety (100 %) by the Client for a new Activity/Arrangement during the validity of the booking, or transferred to friends/family of the Client. b. Unless otherwise agreed, cancellation or amendment by the Client less than 48 hours prior to the planned Activity/Arrangement is not possible, so that the Client is then obliged to pay the Organizer the fully agreed amount at the first request of the Organizer.
5.6. Cancellation by the Organizer does not make the Organizer liable for compensation in any way towards the Client. As soon as the Organizer becomes aware that the planned and agreed Activity/Arrangement cannot or partly cannot take place, the Organizer is obliged to inform the Client immediately (whether or not accompanied by an alternative offer).
5.7 Practical examples Kitesurfspot and its representatives are at all times authorized to cancel the activity (kitesurfing lesson) for reasons of safety and quality. After canceling the activity, a new date will be found for a complete part of the Activity in consultation with the Client and Organizer + Representative.
Example 1: Kitesurfspot has a standard decision moment every day whether the kitesurfing lessons of the next day will take place or not based on weather forecasts, temperatures, wind maps, etc. As a rule, for quality and safety, we use kitesurfing lessons between 10 - 30 knots depending on the student's individual lesson goal and weight. If the lessons are cancelled, Kitesurfspot will let you know by e-mail, text or telephone prior to the activity.
Conclusion: a full lesson can then be rescheduled by the student at no extra cost
Example 2: During a kitesurfing lesson, the wind and weather forecasts may differ from reality. Kitesurfspot always strives to divide the entire time period for a kitesurfing lesson as qualitatively as possible. Kitesurfspot and its representatives (instructors) are at all times authorized to cancel the activities for reasons of safety and quality. Due to the great dependence on natural elements, it sometimes happens that half a lesson is completed instead of a whole. As a solution, Kitesurfspot.nl Kitesurfschool offers the remaining lesson time, so in the above case, half the value of the purchased kitesurf lesson is returned as "credits" in the profile of the student. Conclusion: As a result, a financial compensation for the unfilled time period "half the lesson" has been returned. Depending on the amount of this compensation, the student can "upgrade" another lesson (from group lesson -> duo lesson) or schedule a completely new lesson at no extra cost. Kitesurfspot does not facilitate half lessons, it is therefore only possible to schedule a full lesson. See a calculation example below: Jaap books a 3-day duo kitesurf course for €360 and pays directly online. The first kitesurfing lesson goes smoothly, Jaap is looking forward to it and has a taste for it. Unfortunately, on the evening before his 2nd kitesurfing lesson, Jaap receives an e-mail from Kitesurfspot.nl that there is no wind the next day -> Jaap grabs his mobile and logs in to his individual profile and can immediately cancel the lesson schedule it on another date and continue the lesson at another time. Jaap is having the time of his life in his 2nd lesson and has just made his first meters on the board! During the third kitesurfing lesson, Jaap is sailing back and forth until his instructor takes the kite over, lowers it and cancels the lesson. A sudden thunderstorm comes over that lasts 1.5 hours - it's a pity just half of Jaap's lesson. Jaap is sitting together with one of the instructors of Kitesurfspot.nl and he gets half of his last lesson (€360/3lessons = €120 per lesson), so €60 is refunded in the form of credits to his account. Jaap actually wanted to buy a private lesson worth €180 after his 3rd lesson as a conclusion of the course. Instead of €180, Jaap now pays (180-60 credit) €120 for his last private lesson.
6.1. The Client who books the Activity/Arrangement is jointly and severally liable for all others that he/she registers.
6.2. In the event that the number of persons for whom the Client has booked an Activity/Arrangement changes less than 48 hours before the start of the planned Activity/Arrangement, the rules of article 5.4.b will apply. If the change/cancellation takes place more than 48 hours before the start of the Activity/Arrangement, the rules of article 5.4.a will apply.
7.1. The Client (and the persons participating on behalf of the Client) declare by signing the agreement that they have taken cognizance of the possible degree of difficulty, gravity and risks of the activities in which they participate. The Client/participating person(s) must be able to participate in the activities with regard to health and condition without endangering themselves or others.
8.1. The Client is obliged (including the persons participating on behalf of the Client) to follow all instructions of the Organizer during the execution of the agreement. If this is not followed, the Organizer can decide at any time to discontinue the execution of the agreement, without this giving the Client any right to a refund of amounts paid or compensation.
8.2. If during the activity it appears that the Client (or the persons participating on behalf of the Client) has physical or psychological defects, is guilty of misconduct or otherwise causes or may cause nuisance or nuisance, the Client/participating person(s) can ) are excluded from further participation. Any costs arising from this will be borne by the Client.
9.1. Prior to the Activity/Arrangement, the Individual Client must pay the total amount in accordance with the applicable standard amounts or as determined in any quotation that may be issued.
9.2. In the event that the Client does not make the payment in accordance with the provisions of these general terms and conditions, the Client is legally in default without a reminder or notice of default being required. The Organizer is then free to cancel the Activity/Arrangement without the Organizer being liable for compensation in any way.
9.3. As soon as the Client is in default, the Client is obliged to pay 1% interest per month in addition to the total agreed amount, as well as possibly 15% extrajudicial collection costs with a minimum of €150.00.
10.1. The Organizer is not liable for damage, of whatever nature, because the Organizer relied on incorrect or incomplete information provided by the Client, unless the Organizer should have been aware of this inaccuracy or incompleteness.
10.2. The Client indemnifies the Organizer against any claims from third parties (including the persons participating on behalf of the Client), who suffer damage in connection with the execution of the agreement and which is attributable to the Client (including as a result of the Client's failure to comply with the obligation to provide information and its participants as set out in this provision).
10.3. Costs arising from damage and/or destruction caused by the Client will be paid by the Client.
11.1. Participation in the Activity/Arrangement is at the risk of the Client
11.2. If the Organizer should be liable for the damage suffered by the Client as a result of the execution of the agreement, then liability is limited to a maximum of the amount charged and paid to the Client with the execution of the agreement or the amount paid by the Organizer's insurance company in this regard. total to be paid.
11.3. Negligence on the part of the Client (for example, not following the instructions of the Organizer), otherwise not, incorrectly or lately fulfilling the agreement or incompleteness by the Client with regard to information of which the Client should reasonably understand or should have understood that the Organizer should have been informed of this prior to the execution of the agreement, excludes any form of liability of the Organizer.
11.4. The Organizer cannot be held or held liable in any way by the Client (including the persons participating on behalf of the Client) for damage to personal property or loss thereof.
11.5. The Organizer is not liable for damage resulting from: a. circumstances attributable to the participant and/or client, such as not having an inadequate health or condition, inadequate personal equipment, incorrect handling or inaction, overestimating one's own abilities or disregarding instructions; b. knowingly or unknowingly classifying a participant in the wrong category and/or if the participant does not comply with one or more safety regulations and/or his or her condition was not sufficient to practice the activity in question. c. acts and influences of third parties not directly involved in the execution of the agreement; circumstances that are not attributable to the fault of the Organizers that cannot reasonably be attributed to the Organizer under Dutch law or the standards applicable in society.
11.6. The Client is deemed to have appropriate accident, travel and cancellation insurance.
12.1. If the Client wishes to submit a complaint to the Organizer as a result of the execution of the agreement, the Client must notify the Organizer in writing within 14 working days after the performance of the activity/arrangement.
13.1. If the Organizer processes personal data during the performance of the Agreement, the Organizer will process the personal data in a proper and careful manner and will comply with the legal regulations that follow from the General Data Protection Regulation.
13.2. The Organizer processes the following personal data: a. First and last name b. Date of birth c. Phone number d. Email address e. Other personal data that you actively provide, for example by creating a profile, in correspondence or by telephone
13.3. The organizer processes the following special personal data: a. Health b. Data from persons under 16 years of age. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us at info@Kitesurfspot.nlkitesurfschool.nl, and we will delete this information.
13.4. The Organizer only uses personal data to identify the Client during a booking or registration, to be able to contact you about a booking and to keep you informed about the activity. Personal information is not used for commercial purposes and is not provided to third parties.
13.5. The emails sent by the Organizer are sent via Mandrill. The moment the Client provides us with his e-mail address, that e-mail address and first name are automatically stored in the intended list at Mandrill.
13.6. The Client's shared personal data will be kept by the Organizer for a longer period of time, but never longer than necessary for the performance of activities, unless the Organizer has to keep the data for a longer period of time on the basis of a legal regulation. Retention period (categories per part). Request permission if customers want their account to continue after classes are completed.
13.7.1. After providing personal data, the Client is entitled to: a. inspection b. rectification c. erasure of data d. transfer e. objection
13.7.2. If the Client has the impression that his data is not stored properly, there are indications of abuse or wants to make use of the above rights, please contact info@Kitesurfspot.nl.
13.8. The Client is never obliged to leave data with the Organizer. However, if the Organizer does not have the minimum information required, it cannot offer its service to the Client, at least not completely.
13.9. The Client's data is stored by the Organizer on a secure site. This is to prevent loss, misuse, unauthorized access, unwanted disclosure and unauthorized modification. This site is provided with an SSL certificate.
13.10. If there is a data leak in the personal data that the Organizer keeps, they will at all times report this to the Dutch Data Protection Authority. Article 14 Extra (responsibilities & validity) 1. Students are responsible for bringing water shoes with them. 2. It is mandatory to wear underwear, swimming trunks or bikini in suits rented from Kitesurfspot in connection with hygiene. 3. Lesson packages are relatively cheaper than individual lessons. A condition of purchasing a lesson package is that payment has been made before the start of the first lesson.
4 Validity of the lessons 4.1.1 The lesson packages are valid for 365 days from the booking of the first lesson of the package, taking into account the opening dates of Kitesurfspot: from April 1 to the end of October (variable date due to construction work on the beach).
4.1.2 Lesson packages are not never exchangeable for money. Only against a kitesurfing lesson.
4.1.3 The teaching packages are registered. However, it is possible to hand over credits as a gift/present to family/friends/acquaintances, etc.
4.2 The above conditions also remain applicable if you have not been able to complete the lessons within the specified period due to unsuitable weather conditions. Kitesurfspot reasonably deems that 365 days (taking into account the opening dates & weather dependence) is a sufficient period of time for the Client to schedule a number of lesson moments.
1. Students are responsible for bringing water shoes with them.
2. It is mandatory to wear underwear, swimming trunks or bikini in suits rented from Kitesurfspot in connection with hygiene.
3. Our no driving = free lesson (with 5 lesson package) guarantee applies in all reasonableness. If you are not satisfied after your kitesurfing lesson, you have 24 hours to report this in writing, including by email.
3.1 If you have not sailed, you can only get 1 lesson back. So if you have purchased a 5 lesson package and you are not satisfied with the lesson, you will only get 1 lesson back. Otherwise you should have indicated earlier that you are not satisfied.
4. Lesson packages are relatively cheaper than individual lessons. A condition of purchasing a lesson package is that payment has been made before the start of the first lesson.
4.1.1 The lesson packages are valid up to 1 year after purchase of the lesson package. This is in your online account.
4.1.2 Lesson packages are not exchangeable for money. Only against a kitesurfing lesson.
4.1.3 The teaching packages are registered. Only that person can use the kitesurfing lessons.
1. Spring discounted courses can only be used in April and May of the current season
2. Lessons from the Spring Deal that have not been used in April or May can be used during the high season at a rate of €35 extra per lesson (price changes subject to change)
3. The above conditions also apply if you were unable to complete the classes in April and May due to unsuitable weather conditions
4. Special offers cannot be combined.
Thank you for reading these fine print (Terms & Conditions).
