NL
On this page, you will read the privacy statement of Kitesurfspot. It explains what personal data is collected and processed, for what purposes this data is processed and what cookies are collected.
We encourage you to read this privacy statement carefully.
For questions, complaints or requests, it is advisable to contact info@kitesurfspot.nl. To expedite processing, please include "personal data" in the subject line. Thanks in advance.
Kitesurfspot is a kitesurf school. The work is performed on the beach in Kijkduin, the office is located at Stevinstraat 129, 2587 ED in Scheveningen.
Company name: Kitesurfspot
KvK number: 82255415
VAT number: NL862396876B01
Kitesurfspot has the intellectual property rights to the content of this website and all the (free) products and services. This means that without express written permission, it is not allowed to use texts, images and content in whole/part for your own online platform, social media and other online channels.
Kitesurfspot respects the privacy of all visitors of the website www.kitesurfspot.nl,(potential) relations and (potential) customers. Personal data is therefore handled with care. This information will not be sold, traded or shared with parties that are not related to the services of Kitesurfspot.
In doing so, Kitesurfspot adheres to the requirements of the General Data Protection Regulation (AVG) in the Netherlands. This privacy statement applies when the website is visited and when products and services are used.
This means, among other things, that personal data is processed lawfully, this data is properly secured and it is shared with third parties only under conditions.
This privacy statement covers all processing. Even if personal data is processed together with other parties. As is the case, for example, when sending invoices.
All data shared with us through the website is transmitted to us over a secure connection (SSL).
When subscribing to the newsletter, requesting a download, registering for a (free) product or service, making a purchase or making other requests for one of the services or products, you will be asked to enter data. Some data will be processed that you provide to us yourself. This may include the following data:
- First and last name;
- Address;
- Place of residence;
- Telephone number;
- Email address;
- Company name;
- Company address data
- IP address (anonymized);
- Location data;
- Data about your activities on the website;
- Internet browser and device type;
- Photos: Photos are processed, which are taken by Kitesurfspot when you take a kitesurfing course. This is done to create a representative image about the kitesurfing courses that are given. With the consent of the course participant, these photos may also be used in advertisements;
- Contact history;
- Other personal information that is actively provided, for example, through registrations on the website, by phone or email or in correspondence;
Kitesurfspot does not intend to collect information from site visitors who are under the age of 16. Unless they have parental or guardian permission to do so. Unfortunately, Kitesurfspot cannot verify that a visitor is over the age of 16. Therefore, Kitesurfspot encourages parents of children under 16 to be actively involved in their children's online activities. This is to prevent collection of information about their children without parental consent. If it is suspected that Kitesurfspot has collected the personal information of a child under 16 without consent, please contact info@kitesurfspot.nl. To expedite handling, please put "Personal information of minor" in the subject line. Relevant stored information will thereby be removed from our system.
Data is collected and stored for the following purposes:
Kitesurfspot uses the information you provide to make the orders as fast and easy as possible. Kitesurfspot will not sell and/or provide your information to third parties. The information will only be made available to third parties if they are involved in the execution of the order.
When a payment is made for a product and/or service, this data is stored in the Viking online booking system and is also used to create a correct invoice using Moneybird, which is automatically sent to the e-mail address provided after the purchase.
Kitesurfspot always uses a secure payment environment for this purpose. The payment information is processed by our Payment Service Provider Mollie. Kitesurfspot has no access to this. The order information is also stored in Mailchimp so that the ordered products and services can be correctly processed and the correct mailings can be received. Please note that both Viking booking system, Moneybird, Mollie and Mailchimp have their own terms of use and privacy statement.
The data we store for this purpose are:
Kitesurfspot only shares your personal information with third parties when it is necessary to perform the service (such as administration, customer service and technical support) or to comply with any legal obligation. With companies that process data on our behalf, we enter into a processing agreement that complies with the General Data Protection Regulation. This ensures Kitesurfspot the same level of security and confidentiality of the data.
Kitesurfspot uses Viking's online booking system.
Kitesurfspot uses the information you provide to make the requested as fast and easy as possible. Kitesurfspot will not sell and/or provide your information to third parties. The information will only be made available to third parties if they are involved in the execution of the order.
www.kitesurfspot.nl uses the Facebook pixel, which collects data for Facebook advertising. These are cookies for which you have also seen the cookie notice when visiting the website. For more information about cookies on the website, please refer to the cookies section of this privacy statement.
The email address, first name, phone number and behavior on the website may be shared with Facebook for the purpose of creating a custom audience for Facebook advertising. Email addresses are provided and anonymized for the creation of target groups that Kitesurfspot wants to target with the Facebook ads. Kitesurfspot then receives reports on this with anonymized data.
If advertisements are not desired to be shown via this platform, please indicate this via info@kitesurfspot.nl. It is also possible to unsubscribe from facebook for this purpose.
Note: it may be the case that kitesurfspot.com ads are still displayed after that. If so, the person is in the general target group that kitesurfspot targets its ads to.
Kitesurfspot uses, with your permission, site tracking from Mailchimp. Sitetracking places a cookie that tracks which pages on the website are viewed. This allows Kitesurfspot to better tailor its marketing, services and advertising to customer interests. More information about sitetracking can be found here.
Mailchimp's servers are located in the United States. Data may therefore be transferred, stored and processed in the United States. The transfer of this data is done under the EU-US Privacy Shield Framework. Learn more about Mailchimp's privacy policy here.
Personal data is stored in Kitesurfspot's email system and this is through Mailchimp's servers.
Cookies are also placed by the statistics package, Google Analytics. Kitesurfspot wants to know how our visitors use the website and how many people visit the website each month, so that we can optimize the use of the website. Kitesurfspot does not want unwanted tracking, however, kitesurfspot wants to serve the customer as well as possible and that requires good statistics. With Google Analytics the information is anonymized as much as possible. The IP address is expressly not used. Kitesurfspot can therefore not trace you personally. More information about the policy of Google Analytics can be found here.
Kitesurfspot.nl makes use of cookies. A cookie is a small (text) file that a website puts on the hard disk of your computer, when you visit a website. The cookie allows your browser to be recognized on repeated visits to a website. However, a cookie does not collect personal data linked to your identity, but only remembers your preferences and interests based on surfing behavior.
Cookies are mainly placed to improve the user experience of this website.
These are the different types of cookies that are placed:
- Functional cookies: these cookies are necessary for the correct functioning of (parts of) my website. For example, cookies from Vimeo and YouTube ensure that you can view the videos on my website.
- Analytical cookies: these cookies are necessary to monitor the surfing behavior of visitors to this website. For example, Kitesurfspot uses Google Analytics website statistics.
- Marketing cookies: these cookies are used to monitor click behavior processed by the Facebook pixel and site tracking from Mailchimp which allows Kitesurfspot to better align advertising campaigns on Facebook and mailings with behavior and interest of website visitors and email list.
If you do not want to accept cookies, this can be set in the browser. Before any cookies are placed on the computer, permission will always have to be asked and obtained first. That is why you will see a cookie notification when you first visit kitesurfspot.nl. You can indicate whether you agree with the use of cookies and you can choose which type of cookies you do / do not accept.
For more information, read our cookie statement.
Kitesurfspot stores personal data no longer than strictly necessary to realize the purposes for which the data is collected. What does that mean concretely? The data which is provided to kitesurfspot so that contact can be made with the customer, will be kept until the contact has taken place. Furthermore data will be kept as long as you are a customer or relation of kitesurfspot. After that Kitesurfspot keeps the data for a maximum of 3 years after the last delivery, with the exception of invoices. We keep those for 7 years due to our legal obligations.
Links are placed on kitesurfspot.com and in some emails to external websites of cooperation partners and affiliates, if kitesurfspot believes this information is valuable to the customer. Kitesurfspot has no control over how these partners handle privacy laws. It is advisable to also carefully read the privacy statement and terms of use of these partners themselves when visiting these websites.
If one has subscribed to the newsletter, requested a download, signed up for a free course, filled out a contact form or made a purchase and does not wish to receive email from Kitesurfspot in the future, there is the option to unsubscribe at any time in the link at the bottom of the email. The e-mail address will be removed from the file and will not be retained.
Kitesurfspot stores personal data no longer than strictly necessary to realize the purposes for which the data is collected. Specifically, what does that mean? The data provided to Kitesurfspot so that the customer can be contacted will be kept until the contact has taken place. Furthermore, data will be kept as long as you are a customer or relation of Kitesurfspot. After that Kitesurfspot keeps the data for a maximum of 3 years after the last delivery, with the exception of invoices. These will be kept for 7 years due to legal obligations.
There is always the right to withdraw consent to process the data, after which Kitesurfspot will no longer process the data. The withdrawal of this consent does not affect the lawfulness of the data statement based on your consent, which took place before this withdrawal.
There is also the right to inspect personal data and the right to rectify that personal data. If the client wants to know exactly what personal data is being processed, it is possible to submit a written request for inspection.
Should the information be incorrect, incomplete or irrelevant, Customer may request in writing that Kitesurfspot modify or supplement the information.
There is also the right to erasure of personal data, a right to restrict processing and a right to object to processing.
In addition, there is the right to transfer, or make the data transferable. This too can be requested in writing. Written also means by e-mail. The request can be emailed to info@kitesurfspot.nl.
To ensure that such a request is made by the customer, we ask the customer to send a copy of the identity document with the request. In this copy, black out the passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is for the protection of privacy. Kitesurfspot will respond to the request as quickly as possible, but within four weeks. Should Kitesurfspot not meet this deadline, we will let you know as soon as possible.
Kitesurfspot naturally hopes that you are satisfied with how we handle your personal information. Are you not? Please let us know. We would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. You can do so via this link.
Kitesurfspot is reserves the right to change our privacy policy at any time.
The amendments will take effect at the announced time of entry into force.
